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Integrations
Vitally for Slack
Vitally’s Slack integration cuts through the noise so your Customer Success is about making customers successful instead of digging through piles of data.
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CHANNEL SLACK ALERTS
Enabling proactive Customer Success
Stay on top of your team or keep the entire company on top of customer information. With Vitally and Slack, it’s easier than ever to get everyone aligned under one goal: successful customers.
PERSONAL SLACK ALERTS
Keep your team focused on what matters: customer happiness
Vitally’s Slack integration delivers alerts like risk indicators and tasks directly to your CSMs’ Slack so they can stop thinking about what they might be missing and start focusing on the customer.
SEGMENT-BASED NOTIFICATIONS
Ensure the right team acts on the right alerts
Vitally's Slack integration gives you complete control over which notifications go to which Slack channel.
That means your Sales team can act on upcoming renewals while your execs are alerted the moment enterprise customers become churn risks — all without needing to sort through unessential noise.
