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Customer 360°
Create customer
dashboards that ensure success
of your team & customer
Vitally's customizable 360° customer dashboards plug into your entire tech stack, giving you insight into the work of your team and customers.
Customer 360°
Follow the activity of your team and customers
In Vitally, you can build health scores that factor in all your customer data - product usage, customer engagement, open tickets, NPS, and more. Once your scores are defined, ensure each customer's overall health is perfectly accurate with custom health equations applied to specific lifecycle
stages and segments.
Customer 360°
Create dashboards that suit your needs
Customer Success goes well beyond page views and product events. Vitally's custom metrics builder allows anyone on your team to get answers in minutes to any question - from the simple to the complex. And yep, you can use these custom KPIs to create even more powerful health scores and automated workflows.
Customer 360°
Access every interaction
a customer has with your business
From product interactions to customer emails to CSM tasks (and everything in between), Vitally's 360° profiles give you visibility into all points of interaction a customer has with your team or product.
Supercharge your Customer Success
Integrate the rest of your data into Vitally to get a full picture of customer happiness.
